---
type: page
title: House Rules
language: en
url: "https://www.belvedere.at/en/house-rules"
---

# House Rules

#### **Avoid Waiting Times**

It is busiest between 11 am and 2 pm. We therefore advise you to plan your visit at an off-peak time. The Upper Belvedere opens at 9 am, the Lower Belvedere at 10 am.

#### **Seating / Wheelchairs**

There is some seating in the exhibition rooms. Folding stools are available for visitors at the cloakrooms.

#### **Visitors with Children**

- It is our pleasure to welcome adults, youths and children to our museum.
- Parents and guardians are responsible for the behaviour of children and youths.

#### **Cloakrooms**

- It is not allowed to enter the museum with outer wear and items such as umbrellas, rucksacks, travel bags and hand bags. All such items may be deposited at the cloakroom.
- There are lockers (free of charge).
- There is no right to storage.
- Luggage or larger items cannot be stored in any case.

#### **In the Exhibition Rooms**

- It is not allowed to touch or in any other way cause damage to exhibits.
- We kindly ask you to refrain from using your mobile phone or talking loudly in the exhibition rooms to avoid disturbing other visitors.
- Smoking is not allowed anywhere in the museum.
- Animals (except guide dogs) are not allowed to be taken into the museum.

#### **House Rules**

On entering the museum building, every visitor acknowledges and accepts the house rules as well as regulations regarding safety and security.

[House Rules](https://www.belvedere.at/sites/default/files/2026-02/Hausordnung_EN_WEB_FEB.2026.pdf)

#### **Lost Property**

Lost property can be collected at the cloakroom ,valuables at the security office.

#### FAQ

Information on frequently asked questions.

[FAQ](https://www.belvedere.at/en/faq)

#### **Eat and Drink**

It is forbidden to carry and consume food and beverages in any of our exhibition rooms. Our [Schlosscafé](https://don.at/en/locations/schlosscafe-2-2-2/), the [Parkcafé](https://don.at/locations/parkcafe/) and the [Lucy Bar](https://lucybar.at/) offer a variety of food and drinks.

#### **Photography**

- Photographing and filming in the museum is allowed for private, non-commercial purposes, without the use of flash, tripods or selfie-sticks, as long as the integrity of the exhibits is guaranteed.
- Excluded from this are rooms,  
    exhibitions or individual exhibits marked as having a ban on photography.
- You can apply for a permit to film or take photos for academic or reporting purposes from our [communications department](https://www.belvedere.at/en/press).