Data Protection

Responsibility

In charge of data Protection:

Österreichische Galerie Belvedere


Wissenschaftliche Anstalt öffentlichen Rechts
Prinz Eugen-Straße 27
1030 Vienna


Regarding the processing of your data, you have the right to: information, correction, deletion, restriction, data transferability, revocation, and objection. If you wish to exercise any of these rights you may contact us at any time at datenschutz@belvedere.at.

Data Processing

When purchasing tickets and other products online on our website, your personal information (name, address, phone number, email address) will be collected and, provided you place the order, stored. This information is captured for the purpose of handling purchase orders and order processing and is stored until the expiration of statutory storage obligations, but it will not be disclosed to any third party unless necessary for contract processing. Your information will be forwarded to our payment service provider (mPAY24 GmbH, Grüngasse 16, 1050 Vienna), delivery agents, or carriers for the purpose of handling the shipment of the items purchased.

 

Online Shop

When purchasing tickets and other products online on our website, your personal information (name, address, phone number, email address) will be collected and, provided you place the order, stored. This information is captured for the purpose of handling purchase orders and order processing and is stored until the expiration of statutory storage obligations, but it will not be disclosed to any third party unless necessary for contract processing. Your information will be forwarded to our payment service provider (mPAY24 GmbH, Grüngasse 16, 1050 Vienna), delivery agents, or carriers for the purpose of handling the shipment of the items purchased.

 

Newsletter

You can sign up for our newsletter on our website. We collect your email address, your name, title, your choice of newsletter language and preferences.

All further information will be sent to you directly after subscribing to the newsletter. On receiving your newsletter registration, we will send you a follow-up email with a confirmation link. You will only receive the newsletter after confirmation. If we receive no confirmation, the data will be deleted. You can of course revoke your consent at any time, either directly via the unsubscribe link in every newsletter or by email to crm@belvedere.at.

For the mailing of the newsletter we work with CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany.

Data Security

Our website uses an SSL (Secure Socket Layer) certificate to ensure encrypted transfer of your personal data.


This website uses Google Analytics, a web analysis service offered by Google Inc. (‘Google’). Google Analytics uses cookies – text files placed on your computer – to help the website analyse how users are utilizing the site. The information generated by the cookie tracking your use of the website is generally transmitted to and stored by Google on servers in the United States. The Belvedere website uses IP anonymization. Google therefore, in accordance with the European Economic Area agreement, will truncate IP addresses within member states of the European Union or other signatory states before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and subsequently shortened there. On behalf of the website operator, Google will analyse this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website usage and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of the website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your anonymized IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: (http://tools.google.com/dlpage/gaoptout?hlde).

You can also prevent the collection of data by Google Analytics on this website by clicking on the link below. This will install an opt-out cookie, that will prevent collection of your data when visiting this website in future: Deactivate Google Analytics

Google Analytics uses the following cookies: _ga (lifetime 2 years), _gat (lifetime 10 minutes), _gid (lifetime 24 hours).
By using this website, you agree to the reading, processing, and transmission and storage of information by cookies. By using this website, you agree to the processing of data collected about you by web analysis services in the aforementioned manner and for the aforementioned purposes. Enable or disable cookies: Most browsers automatically accept cookies. Cookies can be managed and deleted in browser settings. In the event that, due to a certain setting, cookies cannot be stored, not all functions of the website may be used in full.

Social-Plugins

This website uses social media plug-ins, such as facebook.com, twitter.com, instagram.com, plus.google.com, and youtube.com. You may recognize them by each provider’s corresponding logo.
As soon as you visit a page on which such a logo appears, a connection to the provider’s respective server is established informing the provider as to the specific page you are visiting. The website operator has no influence on what data is transmitted to the respective provider. This data transfer takes place independently from actively clicking the plug-in.
In the case that you are simultaneously logged into Facebook, Twitter, Instagram, or YouTube, the plug-in can generate a material connection with your account. As soon as you leave a comment on the website or submit a “like” to this plug-in, it transfers the information to the provider and associates it with your account. You may prevent this by unsubscribing your account from the provider before using the plug-ins.
For social media plug-ins, each respective provider’s data protection directives apply.

Your Rights

Regarding the processing of your data, you have the right to: information, correction, deletion, restriction, data transferability, revocation, and objection. If you wish to exercise any of these rights you may contact us at any time at datenschutz@belvedere.at or by mail at:

Österreichische Galerie Belvedere
Wissenschaftliche Anstalt öffentlichen Rechts
Prinz Eugen-Straße 27
1030 Vienna